At FURNITURE IT LLC, we are committed to delivering quality furniture safely, efficiently, and on time. Every order is carefully processed and shipped through trusted shipping partners to ensure a smooth and reliable delivery experience. Our goal is to provide a transparent and hassle-free shipping process from checkout to delivery.

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Order Processing Time

All orders are processed within 0–2 business days (Monday through Friday).

Orders placed after our daily 5:00 PM (Eastern Time) cut-off will be processed on the following business day.

Orders are not processed or shipped on weekends or public holidays.

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Shipping Time & Delivery Estimates

After your order has been processed, it will be shipped using our Free Standard Shipping service.

Transit Time: 3–5 Business Days

Estimated Total Delivery Time: 3–7 Business Days (Processing + Shipping)

Please note that delivery estimates may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.

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Shipping Destination

We currently ship within the United States only.

At this time, we do not offer international shipping.

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Shipping Cost

We proudly offer Free Shipping on all eligible orders shipped within the United States.

There are no additional standard shipping charges at checkout.

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Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking information to monitor your shipment directly through the carrier's website.

If you have not received tracking information within 2 business days after placing your order, please contact our customer support team.

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Delivery Issues or Delays

If your shipment is delayed beyond the estimated delivery timeframe or your tracking indicates the package has been delivered but you have not received it, please contact us as soon as possible.

We will work with the shipping carrier to investigate and help resolve the issue.

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Damaged Packages

If your order arrives damaged, please contact us within 7 days of receiving your package.

To assist with your claim, please:

• Take clear photographs of the damaged item(s) and packaging.
• Include your order number.
• Email the information to Support@myfurnitureit.com.

Claims submitted without photographic evidence or after the 7-day reporting period may not qualify for a replacement or refund.

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Incorrect Shipping Address

Please verify that your shipping address is accurate before completing your purchase.

FURNITURE IT LLC is not responsible for delays or lost shipments resulting from incorrect or incomplete shipping information provided by the customer.

If you need to update your shipping address after placing an order, please contact us immediately. Address changes can only be made if your order has not yet been shipped.

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